The Complexity of IAM Projects: Agility as an Opportunity

Autoren: Dr. Silvia Knittl, Tillmann Strohbach und Sven Schreyer

IAMIdentity and Access Management (IAM) controls the user authorizations in an organization, supported by appropriate software. As an essential part of the IT security architecture, IAM ensures that users receive the exact authorizations they need for their daily work. Therefore, IAM is a critical factor for business processes to work. IAM projects are complex due to the multitude and wide range of the involved stakeholders (e.g. HR, the departments, the end users or persons responsible for the IT applications). Further complexity comes with the technical and organizational interfaces of IAM with the business processes. Due to the considerable impact on the business processes, we recommend classifying IAM projects as strategic projects.

Based on our experience, in many companies, IAM projects are often implemented unilaterally by the IT department and the affected stakeholders are only included selectively. Furthermore, the authorizations of the users are dynamic as a result of possible role changes due to organizational changes or task modifications. The customers expect high quality results, but still have several vague or unclear requirements at the beginning of the project. The communication and coordination effort, as a result from the multitude and wide range of stakeholders that have to be involved, is often underestimated at this point. This is why, many IAM projects that are implemented according to classical development methods, ‘die’ along the way or fall badly behind schedule. Read More

How Big is the Smart City?


Today, over half of the world’s population resides in cities, providing much of the human and social capital that now fuels contemporary life. And every month, 5 million more people move to cities in developing and emerging countries. It is estimated that by 2050, about 8 billion people will be living in the urban context.

Cities are complex urban spaces, shaped by diverse technological and cultural forces. They showcase some of the world’s most intractable problems and challenges, and some of our most innovative solutions.

The idea of the smart city – one that is integrated through sensors and actuators, through big data and artificial intelligence, through open government and citizen participation – is the best hope we have to ensure humanity’s success on this planet.

But, how big is this transformation? Bigger than it seems at first sight. Read More

Will the Digital Revolution in Retail Companies Fail due to Funding Gaps?

According to a recent survey entitled „Digital Agenda 2020“ 45 percent of retail companies in Germany, Austria and Switzerland consider funding gaps the biggest obstacle on the way to the digital transformation of their businesses.

Concurrently, the speed of innovation is putting the industry under pressure. As a consequence of the digital revolution, a completely new competitive situation is anticipated by 2018. This is even more relevant because of the fact that the competitive marketplace has already changed during the last 10 years by players like Amazon, Zalando & Co. Online Retail Business is growing by 12% while traditional retailing is only growing by 0.2%. Read More

The CEO-Fraud: Billions Lost – Organizations Should Really be Afraid

Ssocial_engineeringocial engineering is one of the most popular and old scam techniques that actually works. As we have already moved on to the cyber age, where our financial records, research & development data, social life or medical history exist online, it is really crucial that this kind of information does not fall prey to the fraudsters. However, it does.

Fraudsters have now turned their heads towards the corporate and business world. The statistics about social engineering hacks on businesses or the scam where a trading company was duped for $17 Million by someone claiming to be their Chief Executive show this significantly. Also the case from not-so-distant past were Leoni AG from Germany was scammed for nearly 40 Million Euros or the case of FACC AG were the company was duped for €52.8 Million. Read More

Next-Gen Travel Management with CSC and Concur (Part 2)

Following the blogpost ‚Anyone Who Goes Traveling, has Stories to Tell (Part 1)‚ that introduced the topic of modern business travel tools and standards, this blog specifically looks at Concur Travel & Expense. Concur is an SAP company and Concur Travel & Expense is used globally within CSC. CSC implements Concur globally based on its ‘Customer Zero’ initiative.

Travel_02Bill McDermott – SAP CEO – says that “travel is the 2nd largest and most difficult to manage budget line item”. Concur Travel & Expense is a cloud solution that supports the management of this important budget item.

Research carried out on behalf of Concur by Forrester Consulting[1] in 2014. They found out that Real-Time information is the key to optimizing the T&E Spend. The findings are based on input from 348 global financial decision makers. These companies highlighted the lack of mobile capabilities as well as the need for more capabilities in the area of T&E analytics. Read More

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